Job Description

Parking Enforcement Attendant

The Parking Enforcement Attendant is responsible for patrolling designated areas to ensure compliance with parking regulations, issuing citations, and providing a high level of customer service to the public. This is an active, outdoor role requiring extended periods of walking throughout the assigned shift in all weather conditions.

Essential Duties and Responsibilities

• Patrol designated areas on foot to monitor compliance with parking regulations throughout the assigned shift
• Issue citations or written warnings to vehicles found in violation of applicable parking rules and ordinances
• Report unauthorized, abandoned, or illegally parked vehicles to appropriate authorities or supervisors
• Provide courteous customer service by answering public inquiries and assisting customers with parking-related concerns
• Maintain accurate and thorough records of all citations issued and incidents encountered during each shift
• Document observations using handheld devices, written logs, or other designated reporting tools
• Communicate professionally with the public, clients, and internal staff
• Perform other related duties as assigned by the supervisor

Physical Requirements

This position involves significant physical activity. Candidates must be able to:

• Walk continuously for extended periods (4–8+ hours) throughout each shift
• Work outdoors in all weather conditions, including heat, cold, rain, and snow
• Stand, bend, and move for the duration of the shift
• Carry and operate handheld citation equipment and communication devices

Minimum Qualifications

• High school diploma or equivalent (GED)
• Ability to communicate effectively in written and verbal form
• Basic computer or mobile device proficiency for data entry and reporting
• Strong attention to detail and ability to apply regulations consistently and fairly
• Professional demeanor and ability to interact courteously with the public in challenging situations

Preferred Qualifications

• Prior experience in parking enforcement or a customer-facing field role
• Familiarity with parking management software or citation issuance systems

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